AB 408 established a three step process for contesting parking violations: an ADMINISTRATIVE REVIEW, an ADMINISTRATIVE HEARING, and an appeal to the SMALL CLAIMS DIVISION of the MUNICIPAL COURT.

If you wish to appeal a parking citation you must, within twenty one (21) days of the date issuance of the citation, or ten (10) days from the date of the mailing of the Notice Delinquent Violation, request either an administrative review or hearing. If you do not make your request within this period of time, the law specifies that you lose your right to appeal the citation.

You may request an ADMINISTRATIVE REVIEW by contacting the SANTA CLARA COUNTY OFFICE OF PARKING VIOLATIONS AT (408) 299-8686 or (800) 281-7275 or by completing and submitting a form titled A Request for a Parking Citation Administrative Review. These forms are available on-line, on campus at the Department of Public Safety at 711 Serra St., Transportation Programs at 340 Bonair Siding and the Hospital Security Office in the basement of the hospital.

Submit the completed form along with a photocopy of the citation, photocopy of your current parking permit, and any supporting documentation you may have to Office of Parking Violations, PO BOX 849, San Jose, CA 95106-0849. Alternatively, you may drop off the completed form in person at the Stanford Department of Public Safety, or send it through US mail to 711 Serra St., Stanford, CA 94305-7240. To ensure that your appeal is received in a timely fashion, it is recommended that you send it certified US mail, return receipt requested.

The Department of Public Safety will review the circumstances surrounding the issuance of the citation. The results of this review are forwarded to the Santa Clara County Office of Parking Violations. THE SANTA CLARA COUNTY OFFICE OF PARKING VIOLATIONS WILL NOTIFY YOU BY MAIL OF THE RESULTS OF THE REVIEW. This can take from fourteen (14) to forty (40) days. The Stanford Department of Public Safety does not send out notification of the results.

There are two possible dispositions: VALID or DISMISSED. If the citation is deemed VALID you must remit the fine to Santa Clara County Office of Parking Violations, P.O BOX 849, San Jose, CA 95106-0849 within the time period specified on the notice. If the disposition is DISMISSED you will not be responsible for any fine or penalties.

If you are not satisfied with the results of the administrative review, you may request an ADMINISTRATIVE HEARING before the Santa Clara County Parking Adjudicator by contacting the Office of Parking either in person at 777 North First St., San Jose, or by mail at PO Box 849, San Jose, CA 95106-0849. Only the registered owner of the vehicle or the person in control of the vehicle at the time it was cited are eligible to request a hearing. The request must be made within fifteen (15) days of the date of the mailing of the results of administrative review. The request must be made in writing and must be accompanied by a deposit of the full amount of the fine. You may elect to have the hearing in person or have the Parking Adjudicator complete the hearing by mail. The Santa Clara County Office of Parking Violations will notify you by mail of the results of this hearing.

If you are not satisfied with the results of the administrative hearing you may, within 20 days of the date of the mailing of the decision, file an appeal with the Small Claims Division of the Municipal Court. For more information contact Santa Clara County Office of Parking Violations.