COVID-19: Marguerite and DisGo Updates
[Published: March 31, 2020; Updated July 12, 2021]
The Centers of Disease Control and Prevention (CDC) has published guidance on how you can protect yourself and others to slow the spread of COVID-19 when using transportation, including public transit.
We have also created a graphical representation of some of those tips for easy reference.
Our Marguerite Safety Updates: COVID-19 page includes the steps we have taken to protect the health and well-being of Marguerite passengers and drivers in response to COVID-19.
Please refer to our Marguerite Service Changes: COVID-19 page for a table summarizing Marguerite service changes since April 1 and available alternatives.
If you would like updates about other Stanford Transportation programs and services, please visit our featured topics page. We have also created a Program and Service Changes: COVID-19 page to outline the current status of our operations.
For other COVID-19-related updates for the Stanford community, visit healthalerts.stanford.edu.
Are there reduced passenger limits and face mask requirements currently on Marguerite buses? (Aug. 11, 2021)
Face masks are currently required on all Marguerite buses and Bay Area transit regardless of vaccination status. Capacity limits on Marguerite buses have returned to standard capacity for each vehicle. As of July 19, 2021, physical distancing protocols and temporary passenger capacity limits were lifted, reversing limits imposed earlier in the pandemic.
What are some tips to protect yourself and others for essential trips on the Marguerite? (July 9, 2021)
What other steps have been taken to protect those on board the Marguerite? (Aug. 11, 2021)
In response to COVID-19, Stanford Transportation has taken a number of steps to protect the health and well-being of everyone on board Stanford’s free Marguerite shuttle, including face covering requirements, reduced passenger limits (until July 19, 2021), restricted boarding, entering and exiting through the rear door, standard best practices for ventilation, and notices to remind riders of physical distancing guidelines.
Our Marguerite Safety Updates: COVID-19 page outlines these steps.
Have there been any adjustments to Marguerite routes or schedules? (March 26, 2021)
The latest Marguerite changes went into effect on March 22 to to sync with Caltrain’s new departure and arrival times at the Palo Alto Transit Center and Redwood City Transit Center.
Caltrain's schedule was adjusted to maintain BART connections at the Millbrae Transit Center, increase weekday service from 68 to 70 trains, improve weekday schedule reliability, and meet weekend ridership demand at Tamien Station.
Please refer to our Marguerite Service Changes: COVID-19 page for a table summarizing Marguerite service changes since April 1, 2020 and available alternatives.
What are some tips to protect yourself and others on essential DisGo trips? (Sept. 15, 2020)
To protect yourself and others here are DisGo passenger guidelines:
- Only ride when well.
- Stay home and contact your healthcare provider if you are feeling ill.
- Please create as much physical distance as possible between yourself and the driver.
- Cover coughs and sneezes with your upper sleeve or a tissue.
- Use the rear seats when riding.
- Avoid touching your eyes, nose, and mouth with unwashed hands.
- Cover your mouth and nose with a cloth face cover.
- Wash your hands thoroughly for a minimum of 20 seconds with soap and water before and after riding. If soap and water are not readily available, use a hand sanitizer that contains at least 60% alcohol.
Please note that Stanford Transportation reserves the right not to provide service if the guidelines above are not met.
Why doesn't the Marguerite shuttle align better with Caltrain's arrivals and departures? (June 16, 2020)
Marguerite shuttle schedules are developed to align with Caltrain’s timetable and meet trains at the Palo Alto Transit Center and Redwood City Station. However, as Caltrain expands its services, there may be periods of time when those schedules do not sync. Caltrain is able to increase its service with a few days’ notice. Whereas, it can take the Marguerite at least two weeks to implement corresponding changes with its vendor.
Please know that we will work as quickly as we can to realign Marguerite service to increases in Caltrain’s service frequency. We encourage you to visit our website for real-time Marguerite information or download and use the ETA Spot app to follow where a bus is physically located.