Yes. VTA resumed fare collection on Saturday, Aug. 1. 

As of Oct. 12, weekday schedule changes will be made to routes 21, 51, 56, 66, and 83. On Aug. 10, VTA increased its levels of service and frequency in anticipation of more people returning to work and school.

It also adjusted its bus capacity to meet physical distancing health requirements, implemented enhanced cleaning procedures to keep vehicles safe for passengers, and put together a 10-point recovery plan. The agency also requires face coverings and asks customers to observe physical distancing measures by boarding through the rear door, if able, and by maintaining at least six feet of distance from other passengers.

Visit VTA's COVID-19 Information Center for updates.

Yes, Line U service resumed as of Aug. 10.

As of Monday, Oct. 19, AC Transit will resume fare collection and front door boarding. Please note that Line U is free for those with a valid university ID card, hospital ID badge, or SLAC ID badge.

As of Sept. 15, AC Transit will offer free facemasks and hand sanitizer for passengers as part of the agency's reNEW Plan.

On Monday Sept. 14, BART’s schedule will be updated to add more frequency during peak commute times on several lines. Commute trains at 15-minute frequencies will be added to most lines as well as other adjustments to the schedule, including 30-minute frequencies on Saturday and Sunday.

BART service hours will continue to be 5 a.m. - 9 p.m. Monday through Friday and 8 a.m. - 9 p.m. on Saturday and Sunday. 

As of Tuesday, August 25, Muni Metro will shut down again until further notice and all rail service will be provided by the J, K, L, N and TM Metro Bus lines. 

In order to prioritize resources, Muni service is temporarily reduced to focus on its most-used lines. This COVID-19 Developments & Response page provides the latest on Muni's Core Service Plan.

On Aug. 19, the region's public transit agencies announced the Bay Area Healthy Transit Plan, which creates a framework of health and safety standards to be implemented by public transit operators in the nine Bay Area counties. While county-specific guidance may vary, the standards are meant to provide consistency across Bay Area public transportation operations and identify mitigations for public transportation providers and employees regarding workplace health and safety.

As of Aug. 16, SamTrans is updating its schedule and operations. In addition to more frequent service, the agency will resume fare collection and front-door boarding with the installation of protective barriers that allow customers to pay their fare while avoiding contact with bus operators. 

With the resumption of fare payment and front-door boarding, customers are encouraged to use contactless payment methods like Clipper or the SamTrans Mobile app. Exact fare is required for cash payment as change cards are no longer issued onboard.

Some Stanford commuters have expressed concern about whether or not Caltrain will continue to operate given the financial challenges caused by ridership decreases due to COVID-19. We have developed a Caltrain Updates: COVID-19 page to help provide context about Caltrain’s current situation and the proposed eighth-cent sales tax measure to provide the agency with a dedicated funding source.

Yes. If you have a Clipper card with a Stanford-issued Go Pass that was active in March 2020, but has not been used since, don't worry. The Go Pass is still active and no action is required beyond tagging on and off for each ride.

Yes. As of Wednesday, April 22, and to comply with county health orders in San Mateo, San Francisco, Alameda and Contra Costa, passengers and transit operators on Caltrain, BART, SamTrans, Muni, AC Transit, Marguerite Line RWC, and the Commute.org Redwood City-Midpoint Caltrain shuttle were required to wear face coverings while on board.

As of Monday, May 4, and to comply with guidance in the Santa Clara County Health Officer’s extension of the shelter-in-place order, passengers on VTA and all Marguerite routes are required to wear face coverings while on board. Marguerite drivers have been required to wear face coverings since April 13.

Our Marguerite Safety Updates: COVID-19 page includes the steps we have taken to protect the health and well-being of Marguerite passengers and drivers in response to COVID-19.

Cancellation requests for pre-tax commuter purchases must be made in the Pre-Tax Transit Portal by the 9th of the month for the next month's order to be cancelled. For example, you would have to cancel your order by July 9th to stop an order for August. Please note that it is too late to request a cancellation for July orders and that pre-tax purchases are non-refundable and non-reimbursable based on federal tax law. Visit Edenred's COVID-19 Policies and Updates page for more information.

Caltrain increased its weekday service to 70 trains as of June 15, including Limited service and a third Gilroy train. Baby Bullet trains remain suspended. Visit Caltrain's website for its latest weekday and weekend timetables.

Additionally, as of May 16, Caltrain’s Hillsdale Station will be closed for up to six months. Caltrain service continues during the closure, and trains that currently stop at the Hillsdale Station will serve the Belmont Station instead.

Caltrain cleans and sanitizes its fleet and stations daily using hospital-grade disinfectant products. Station touchpoints are wiped down multiple times each day and cleaning crews use spray foggers on trains overnight and midday at the San Francisco Station.

Commute.org's latest schedule change for the Redwood City-Midpoint Caltrain shuttle went into effect on June 15 to align with Caltrain's service adjustments.

Beginning Monday, July 6, Marguerite Line RWC will adjust its schedule to sync with Caltrain's weekday service increases.

The Dumbarton Express announced that effective June 14, the DB and DB1 will be adjusting their schedules in response to COVID-19.

Effective June 1, the westbound DB departing Union City BART at 1:40 p.m. and the eastbound DB departing Deer Creek Road at 2:40 p.m. have been canceled.

At this time, the Dumbarton Express is requiring face coverings and asking customers to observe physical distancing measures by boarding through the rear door, if able, and by maintaining physical distance from other passengers.

Visit Dumbarton Express' Service Alerts for updates.

Caltrain’s Go Pass, VTA’s SmartPass and AC Transit’s EasyPass continue to be valid for eligible commuters to use. Our Transit Updates and Apps page provides resources for monitoring announcements from Bay Area transit agencies.