[Published Nov. 2018; Updated March 2019]
With the new parking permit management system, it is important to enter information correctly and completely. Here are five tips to help you avoid a parking citation when you park on campus.
1. Link your vehicle(s) to your parking permit
Did you know that adding your license plate information in your account does NOT automatically associate your vehicle with your parking permit? To avoid getting a parking citation, you must link your vehicle information to your parking permit for each vehicle you add.
To link your vehicle(s) to your active parking permit, please complete the following steps:
Login and click on “My Account.”
Select the “Permits” tab.
Select the permit that you want to associate with your vehicle and click the “+” sign on the right.
Select the vehicle you wish to add to the permit, or enter in a new vehicle in the “Add Vehicle” window. You can find and select all your previously entered vehicles under the “Vehicles” menu.
Click “Save” when you have finished entering the information
For more information, visit our guide on “How to Associate Vehicle Information with an Existing Permit.”.
2. Enter your license plate without the special characters
Please enter the letters and numbers of your license plate in the 'Plate' field when adding a vehicle to your account. Do NOT insert any special characters, spaces, or half-spaces when doing so. License plate recognition systems are unable to read special characters/symbols. For example, if your license plate has a special character and there are three letters on each side, please only enter the six letters in a row with no spaces.
We also recommend that you add your Vehicle Identification Number (VIN) in the 'VIN' field.
3. Confirm the accuracy of your license plate or VIN
Once you have entered in your license plate or VIN, please double check that the information you have entered is correct. For example, did you enter a zero when the information is actually the letter ‘O’?
Please note that the standard layout for California license plates is a number, letter, letter, letter, number, number, number.
This will help you avoid parking citations, since your correct license plate or VIN will be associated with your parking permit.
4. Fully complete carpool or vanpool registrations
Carpool and vanpool permits are only issued once all carpool and vanpool members have completed the online process. Carpool and vanpool members must confirm their acceptance to the group and select their payment method. All members must click pay to complete the registration, but no charge will be issued.
Once everyone has confirmed their acceptance and entered payment information, the permit will appear in all members’ accounts as “Active” or “Issued.” The receipt will appear in each members’ transaction section as confirmation for registering in the carpool.
If only one member selects their payment method for the permit, it will not be activated.
To learn more, please visit our “How to” guides on the following issues (vanpools apply for ‘A’ carpool permits):
5. Ensure your permit is valid for the correct duration
To find the Effective and/or Expiration dates of your permits, please follow these steps:
Log in to your parking permit portal
Click on “My Account”
Click on the “Permits” tab
Under “Permits” you will be able to see all of your current or future parking permits. This will also indicate when your permit(s) will expire and when they become (or became) active. Knowing when your permit is valid will help ensure your permit is valid for the correct time period and avoid getting a parking citation.
If you wish to see a record of your previous permits, you can click on the “circular clock” symbol to the right of the “Purchase” button.
Photo credit: Chris Gill