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train arriving at Palo Alto Transit Center

Transit

Our office will be closed on Jan. 18 for Martin Luther King Jr. Day; 24/7 parking enforcement continues; limited Marguerite and transit service

Visit our Parking Enforcement Continues on Martin Luther King Jr. Day article for details on parking enforcement and Marguerite and transit service.

AC Transit EasyPass

University and hospital employees who reside in the East Bay are eligible for AC Transit's EasyPass.

 

Eligibility

University, SLAC, and hospital employees living in the East Bay are eligible for the EasyPass. AC Transit serves Alameda and Contra Costa counties as well as the unincorporated areas of Ashland, Castro Valley, Cherryland, El Sobrante, Fairview, Kensington, Irvington, North Richmond, and San Lorenzo.

If you would like to confirm your eligibility, please do the following:

  • Step 1: Check your ZIP code by using our EasyPass ZIP code eligibility checker.
  • Step 2: Check your East Bay address is correct
    • University employees: Check in StanfordYou that your East Bay home address is correct, especially your ZIP code, and if it is not please update it. Please note that it may take 9 to 12 business days to process your EasyPass.
    • Hospital employees: Check in eConnect (accessible through an internal Stanford Hospital terminal) that your East Bay home address is correct, especially your ZIP code, and if not please update it. Please note that it may take 9 to 12 business days to process your EasyPass.

Please note: If your affiliation has changed or is going to change, the passes on your Clipper card may be deactivated. Please contact commuteclub@stanford.edu to check the status of the passes on your Clipper card and whether you need to take any additional action.


Request an EasyPass

University, SLAC, and hospital employees who are eligible, can request an AC Transit EasyPass on their Clipper card by using our Transit Pass Request Form. 

If you have questions about your eligibility, please contact us at commuteclub@stanford.edu or 650.736.9923.


First time using the EasyPass

It may take 9 to 12 business days for the EasyPass to be loaded to your Clipper card. We recommend the following if you are using the EasyPass for the first time:

  • Add Clipper Cash to your Clipper card in case your pass does not work for any reason.
  • Check transaction history under Clipper's My Account page to see if the EasyPass has been loaded to the Product column, and that there is no charge for that ride in the Debit column.
  • If you find that you are being charged for riding the Dumbarton Express, please contact us at commuteclub@stanford.edu or 650.736.9923.

If you have questions about your eligibility, please contact us at commuteclub@stanford.edu or 650.736.9923.


Where to use the EasyPass

AC Transit runs 158 bus lines, including the Dumbarton Express, which connects the Ardenwood Park and Ride and the Union City BART station to Stanford or Deer Creek Road in Palo Alto (Stanford Research Park and Palo Alto VA Hospital). For a list of all transit services offered by AC Transit organized by city, visit Maps & Schedules.

This includes:

  • Dumbarton Express
  • Line 232
  • Line SB (AM route and PM route)
  • Line 97 (AM route and PM route)
  • Line 99 (From Hayward BART and from Fremont BART)
  • Line 200 (AM route and PM route)
  • Line 216 (AM route and PM route)
  • Line 232 (From Fremont BART and from NewPark Mall)
  • Line 801 (From Fremont BART and from San Leandro BART)

Please note that Line U will continue to be available to everyone who has a valid university ID card, hospital ID badge, or SLAC ID badge.

AC Transit’s Flex program

Schedule your stop in Newark and Castro Valley in advance through AC Transit’s Flex program.

Flex is a program where you schedule your relevant stops by booking a one-time or recurring trip either on your phone, computer, or tablet, or by calling 510.891.5470.

Newark: Flex connects Line 275 stops upon request with a final stop at Union City BART station.

Castro Valley: Flex connects Line 48 stops upon request with a final stop at the Castro Valley BART station.


About the AC Transit EasyPass

In winter 2020, Stanford Transportation reached an agreement with AC Transit to participate in their EasyPass program. This ensures that East Bay residents have continued free access to the Dumbarton Express.

EasyPass provides unlimited travel on all AC Transit service, both local and transbay, and is valid for the full calendar year, seven days a week.

Stanford purchased these passes from AC Transit primarily for eligible East Bay residents’ commute to Stanford; however, there is no restriction on their use as long as you reside in AC Transit’s service area.

SP&TS Primary Navigation (Second Level)

  • Free Transit and Incentives
    • Pre-Tax Payroll Deduction
    • Line U
    • Caltrain Go Pass
    • VTA SmartPass
    • AC Transit EasyPass
  • Train
  • Express Bus
    • Updates for East Bay Commuters
  • Bus and Light Rail
  • Community Shuttles
  • Caltrain Go Pass
    • About the Caltrain Go Pass
    • Go Pass Eligibility
    • Request Your Go Pass
    • If Your Clipper Card is Lost, Stolen, or Damaged
    • Pilot Go Pass (Grad Students & Postdocs)

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