Frequently Asked Questions

Who can charter a vehicle through Stanford Transportation?

All staff, faculty, students, Stanford affiliated institutes, and groups associated with Stanford events are eligible for our services and rates. Our services and rates are for Stanford events only; Personal, non-Stanford related events are ineligible for our services.

How can a customer make a charter reservation?

Request a charter estimate through our webpage.

Whom do I contact if I have questions?

Charter Services
Email: charterbus@stanford.edu
Phone: 650.724.9339

How far in advance should I request a charter?

We accommodate over 3,000 charter requests a year and services do get completely booked. We recommend sending in a request at least four weeks in advance or earlier to secure vehicles, especially for non-local trips.

Is the customer guaranteed a reservation when making a request?

No. Since reservations are made based on availability, it is best to make a request as early as possible.

What is a mileage quote?

Generally any trip over 90 miles each way is considered a mileage quote (i.e., Monterey, Sacramento, etc.) The quote is based on mileage and not hours. Mileage quotes are not listed on the price table. To inquire about rates, please submit a charter request for a quote.

What can I use a charter for?

Special event shuttles, parking shuttles, conference shuttles, airport transfers, local trips, day trips and overnight and weekend trips (i.e., San Francisco, Yosemite, Tahoe, Los Angeles) and more. We provide vehicles of varying sizes for small and large groups.

If you are looking for general airport transportation options, please see the Community Shuttles section of our site.

What can’t I use a charter for?

Charter vehicles arranged through Stanford Transportation are for Stanford events only. Personal events such as weddings, proms, birthdays, family reunions, and/or anything unrelated to Stanford University are not eligible for our services.

Can a customer rent just a vehicle?

No, all services include a driver.

How much does it cost?

Prices vary depending on factors such as the size of the group, the vehicle type, distance traveled and the length of the charter. All hourly-based rates include gratuity, fuel surcharge, and fees.

What's the benefit of chartering vehicles through Stanford Transportation?

• We help you find the vehicle(s) you need at the best price available.
• We have dispatch available 24-7 to ensure the job goes smoothly.
• We can help you work out itinerary details.
• Our bus vendors meet Stanford’s stringent insurance requirements.