[Published: November 22, 2024]
Customer Service
Our customer service team will be observing the university winter closure and will not be providing customer service between December 23, 2024, through January 3, 2025. We will resume normal business hours on Monday, January 6, 2025 at 7:30 a.m.
Even when our office is closed, you can still:
- Buy a parking permit through our parking permit management system
- Access the pre-tax transit and commuter benefits portal
Parking Enforcement
Please note that parking on the Stanford campus and Stanford Redwood City campus will be enforced during the university's winter closure, except on:
- Tuesday, December 24, 2024
- Wednesday, December 25, 2024
- Wednesday, January 1, 2025
Vehicles cannot be left in commuter or visitor parking areas for more than 72 hours. In accordance with Stanford University Traffic and Parking Code Section 3.8 on Storage of Vehicles, no vehicle can be stored without express permission from Stanford Transportation.
Parking Garage Cleaning & Bike Cage Information
During the winter closure, Knight Management Center Garage, Roble Field Garage, Wilbur Field Garage, and the Center for Academic Medicine Garage will be closed for cleaning. You can find alternative parking locations in our Closures article. All vehicles left in these garages during the dates designated will be subject to towing at the owner’s expense.
As a reminder, do not leave bikes parked overnight or through winter closure. Bike cages are intended for day use only, not overnight storage (refer to your rental agreement for more information). Bicycles left in cages overnight are subject to removal and may be affected by cleaning activities. Stanford is not responsible for any losses and/or damages. Call 911 or use a blue emergency tower immediately to report any suspicious activity near the bike cages or in the garage.
Limited Marguerite service
The following lines will operate during the winter closure with service limited primarily to the medical center.
The following lines will operate during the winter closure but will not operate on Christmas or New Year's Day.
Normal service resumes on Monday, January 6, 2025. Questions on Marguerite service? Contact us at marguerite@stanford.edu.
Transit Passes
- Any transit pass requests made on or after Friday, December 20, will be processed when we return on Monday, January 6, 2025.
- Caltrain Go Pass, VTA SmartPass, and AC Transit EasyPass will renew automatically.
- Stanford Health Care and Lucile Packard Children's Hospital Employees: Public transit benefits are managed by Stanford Medicine Transportation Services. Visit stanfordmedicinetransportation.org/transportation-programs/clipper-card for details. For questions, contact TransportationServices@stanfordhealthcare.org or text/call 650.736.8000.
Disability Golf (DisGo) Cart Service
Please note that there is no DisGo service during the winter closure.
Limited Bay Area holiday transit service
Bay Area Provider |
December 25 |
January 1 |
|
Weekend schedule |
Weekend schedule |
|
|
Commute.org and Marguerite Line RWC |
No service |
No service |
|
No service |
No service |
|
|
No service |
No service |
|
|
Sunday schedule |
Regular, non-school day schedule |
|
|
Sunday/holiday schedule |
Sunday/holiday schedule |
