Shuttle Services FAQ

If you have questions about other SRWC transportation programs, please visit our SRWC FAQ main page for links to additional topics, such as parking and biking. For comments or questions about all SRWC shuttle services, including Commute.org, please contact Stanford's Marguerite team at marguerite@stanford.edu or 650.724.9939. 

 

  1. Are the shuttles running? Where can I find the shuttle schedules?

    Yes, both the expanded Commute.org shuttle service and Marguerite Line RWC began operation on March 18. Refer to the following links for the shuttle schedules:

     

  2. Where is the shuttle stop at the Redwood City Caltrain station?

    The shuttle stop for both the Commute.org and Marguerite shuttles is located on Winslow Street, near the southeast end of the northbound platform. [map]

  3. What do the shuttles look like? How do I know I am on the right shuttle?

    The Commute.org shuttles have a blue and green design on the sides and Commute.org on the back [photo]. The electronic signage on the bus should say “Midpoint Caltrain.”

    The Marguerite shuttle looks like the regular Marguerite buses [photo] The electronic signage on the bus says "SRWC."

  4. Where are the shuttle stops at Stanford Redwood City and the Stanford Medicine Outpatient Center?

    The Commute.org shuttle (peak hours) stops at Broadway and Douglas (drop off only), Cardinal Hall (505 Broadway), and the Stanford Medicine Outpatient Center (on Broadway near Building D).

    The Marguerite Line RWC (midday) stops at Cardinal Hall (505 Broadway). A second stop, Discovery Hall (on Barron Avenue), is set to open at a later date.

  5. Is there be a Marguerite shuttle between the main campus and Stanford Redwood City (SRWC)?

    No, a Marguerite shuttle will not operate between the main and SRWC campuses. This decision supports Stanford’s commitment to sustainability and reduces impacts that regular shuttle service would bring to the neighboring communities.

    For more information on why there is no intercampus shuttle, please refer to our Travel between SRWC and Main Campus web page.

    Stanford has made a significant investment in audiovisual (AV) and telecommunications technology on both the main campus and SRWC in order to minimize the need for employees to travel between the two campuses. We encourage the use of technologies, such as Zoom, Jabber or Slack, for virtual meetings and collaboration to avoid or reduce trips between campuses.

  6. What options do I have to travel between SRWC and the main campus for business meetings?

    We understand that there may be times when certain customer service issues or obligations, physical inventories, site inspections, and some meetings will necessitate occasional employee visits to the main campus. Options to travel between campuses include:

    • Zipcar, a car-sharing service, will be available for business and personal use Stanford affiliates receive discounts, and departments can set up free department Zipcar accounts and charge business Zipcar use to a department PCard.

    • Personal or department vehicles may be used to travel to and from main campus. Departments will be able to purchase business parking passes and/or service vehicle passes for business-related trips. Departments also have the option to reimburse employees for visitor parking to accommodate business-related trips between campuses. If you drive your personal vehicle to main campus, you can use your SRWC parking permit in any ‘C’ lot or purchase 'A' permits or visitor parking at daily or hourly rates.

    In addition to Zipcars or using personal or department vehicles, there will be a dedicated touchdown space on main campus for SRWC employees at the SRWC Business Center. The Business Center, located at the Bambi Modular (320 Panama Mall), can be used by SRWC employees who require space to work before or after meetings held on the main campus.

    Please note that the University strongly encourages telepresence as the first choice for meetings. The University encourages the use of collaboration tools, such as Zoom, Jabber or Slack, to avoid trips between campuses.

    Since roundtrip travel between campuses takes about an hour, reducing trips is a priority to maximize productivity and efficiency and to reduce impacts on the environment and the community.

    For more information on why there is no intercampus travel options, please refer to our Travel between SRWC and Main Campus webpage.

  7. Will there be a shuttle from the Redwood City Caltrain station to SRWC?

    As of March 18, employees have access to both the Stanford-funded expansion of the free Commute.org shuttle for peak-commute service and a new Marguerite shuttle for midday service. Caltrain is an important part of our Transportation Demand Management (TDM) program. These free shuttles provide service to and from the Redwood City Caltrain station and the SRWC campus throughout the day to encourage the use of alternative transportation.

  8. What are the hours and frequency of the shuttle to the Redwood City Caltrain station?

    Below are details on the Commute.org peak-hour shuttle and the Marguerite midday shuttle service and hours:

    We have also created a combined schedule for Commute.org and Marguerite Line RWC.

  9. Does the Commute.org shuttle provide direct service to the SRWC Campus or will there be stops in between?

    The Redwood City Midpoint shuttle provided by Commute.org currently offers direct service to the SRWC campus. To view the shuttle route, visit Commute.org.

  10. Are the Commute.org and SRWC Marguerite shuttles open to anyone?

    Yes, both the Commute.org and SRWC Marguerite shuttles are available to the general public and free to all riders.

  11. Are express buses or shuttles from the East Bay or South Bay available to SRWC employees?

    The university recognizes that some employees commute to Stanford using express buses. Currently, public express bus service does not exist from the East Bay or South Bay to Redwood City.

    To operate a cost-effective commuter shuttle service, we need large populations traveling the same route on the same schedule. Based on the number of employees moving to SRWC and employee residential data, potential ridership is insufficient to justify a commuter express shuttle service from the East Bay and South Bay at this time.

    As an alternative, we encourage employees to consider carpools and vanpools. Vanpools enjoy free preferred parking. Eligible commuters could enroll in Stanford’s free vanpool program, and carpools provide scheduling flexibility. To set up a carpool/vanpool in your area, please visit the Stanford Transportation website for information on carpools and vanpools and consult with our rideshare coordinator by emailing us at commuteclub@stanford.edu.

    Stanford Transportation will continue to assess demand for programs that support reducing single occupancy vehicle trips for Stanford Redwood City. As the SRWC population grows, we will continue to evaluate the demand for shuttles and monitor the growth of carpools and vanpools from the same area. As carpools and vanpools grow, this may indicate sufficient ridership for an express shuttle service.

    University leadership is encouraging managers to work with their employees to identify other options to alleviate commute challenges, including flexible work arrangements such as telecommuting or registering to work from an alternative worksite in Newark.

  12. Is Marguerite shuttle service available for events?

    Stanford event organizers have a couple of options. Departments hosting an event with more than 10 attendees could charter a bus through our office or other approved charter bus vendor, or they could host two separate events—one on main campus and one at Stanford Redwood City. As these events are scheduled, the organizers will decide how best to organize their events and let the campus community know their options to participate.