If you have questions about other SRWC transportation programs, please visit our SRWC FAQ main page for links to additional topics, such as shuttles and biking.

1. I’ve received a parking citation. How do I pay or appeal?

   Pay your citation

   If you have received a parking citation please make sure to pay your citation within 21 days of its issuance to avoid late charges. You can pay your citation online at pticket.com/Stanford. Visit our Pay a Parking Ticket webpage to learn more.

   Citations are issued at Stanford Redwood City to help manage parking demand and ensure that only Stanford affiliates and visitors are parking at SRWC, while also preventing long-term storage of vehicles on Stanford property. If parking is free or unenforced, parking demand could exceed supply, making it inconvenient for Stanford commuters to find parking on site.

   Research also shows that free parking increases parking demand, and our priority is to encourage and provide incentives for using sustainable transportation instead of driving alone.

   Appeal your citation

   If you would like to appeal a parking citation, you must request an administrative review from SP+ within 21 days of the citation’s date of issuance. Please note that appeals must be postmarked by the 21st day of its issuance, or the appeal will not be accepted. In addition, all customers must appeal through the SP+ process, not by contacting Stanford Transportation.

2. Why doesn't the garage have a visitor parking kiosk? Will one be installed?

   After considering and evaluating whether to install a parking kiosk, SRWC Operations decided not to install one for several reasons.

   • High cost of installation
   • High cost of maintenance
   • Parking is now virtual

   While there are no plans to install a parking kiosk at SRWC, there are steps departments and visitors can take to make visitor parking more convenient. Please refer to our article/webpage about virtual parking options.

3. Am I able to use the visitor parking app in the Barron Garage?

   Yes! Our staff have tested connectivity on separate occasions and in different locations within the garage. There is good to strong connectivity for purchasing and downloading. For greater convenience, we recommend that visitors download the app and set up a ParkMobile account in advance.

4. What should we tell visitors?

   Please provide visitors with the ParkMobile Zone number: 

   • Barron Garage: 7200
   • Near Broadway Lot: 7203
   • Near Bay Lot: 7204 

   Encourage them to download the Parkmobile app and set up a Parkmobile account in advance. Purchasing with a guest account through a web browser is available for those who prefer not to use the app.

   Visitor and disabled-access parking is temporarily unavailable in the Barron Garage and the Bay Lot. Visitor and disabled-access parking is available in the Broadway surface lot [map]. 

5. If our department has a service vehicle with a Stanford logo, can we park in "service vehicle" spaces at SRWC?

   Yes.

6. Can departments reserve and pay for parking for our visitors?

   If Stanford staff need to purchase parking for visitors in advance, the two types of parking available are an "A" business permit or reserve spaces. Please contact transportation@stanford.edu for more information. 

7. What is the process for purchasing department permits?

   There are three key points for purchasing department (long-term and daily), vendor, contractor, and group/reserved event parking permits:

   1. If you are responsible for purchasing department parking permits, please complete our Department Contact Form. Once you complete and submit this form, our office will set up access for you to purchase department permits. If you already provided your department contact(s) to Stanford Transportation in 2019, you do not need to complete the Department Contact Form.
   2. If you have physical department permits, they will remain valid through their expiration dates. You may continue to use your physical permits until they expire.
   3. As of June 20, the following payment options will be accepted (PCards will no longer be accepted):

   • University departments: PTA
   • Hospital departments: Cost Center account
   • Contractors and vendors: Credit card (i.e., Visa, Mastercard, or Discover).

   To learn more, visit our Steps to Take page.

8. How can I reduce the cost of my parking permit?
   • Select the permit that's right for you based on number of days you plan to park per month. Use our Personal Permit Picker to see whether a daily or monthly permit would work for you.
   • Save automatically with pre-tax payroll deduction. You may be eligible to save up to 40% by purchasing your parking permit with pre-tax payroll deduction.
9. Where should I park at SRWC?

   SRWC commuter parking is available at:

   • Barron Garage (2855 Bay Road) Stanford ID access only. 
   • Broadway Lot (Broadway and Douglas Avenue)
   • Bay Lot (Bay Road and Warrington Avenue) 

   Entering and exiting Barron Garage

   Please refer to our parking entrances and exits map.

   It's important for Stanford to be a good neighbor to surrounding communities, hospital colleagues, and patients. Because of this, the University does not support or condone parking off-campus in nearby neighborhoods or the Stanford Health Care clinic parking, as it negatively impacts these communities and individuals.

10. Where are the entrances and exits to the Barron Garage and SRWC parking lots?

    Barron Garage:

    The address of Barron Garage is 2855 Bay Road, Redwood City.

    Broadway parking lot:

    The entrances and exits are accessible on Douglas Avenue and Broadway.

    Bay parking lot:

    The entrances and exits are accessible on Bay Road and Warrington Avenue. 

    Please refer to our map on the locations of the entrances and exits.

11. Can I use my 'C-SRWC' permit on the main campus or my 'C' or 'A' permit at SRWC?

    Yes. 'C-SRWC' permits are also valid at the main campus. Main campus 'C' and 'A' permits are also valid at SRWC.

12. What are access hours for the Barron Garage?

    Currently, access to the Barron Garage requires a Stanford ID 24 hours a day, seven days a week.

13. By what time will I have to get there in the mornings to get a parking spot?

    Similar to the main campus, it is a question of where you will find parking rather than whether you will find a space when you arrive. Arriving later may mean more distant parking. 

14. Where is motorcycle parking?

    SRWC motorcycle parking is located in Levels B1, 1, 2 and, 3 of the Barron Garage.

15. Can I use pre-tax payroll deduction to purchase long-term and daily parking permits ahead of time?

    Yes, eligible employees may purchase commuter parking permits using pre-tax dollars, which has been estimated to save up to 40 percent. Please refer to our pre-tax payroll deduction eligibility web page to learn more.

    Both daily and long-term permits can be purchased in advance and with pre-tax dollars. However, please note that you must assign a permit date when purchasing daily permits and parking permits are non-refundable.

16. Is there service vehicle parking? (Updated on 1/29/19)

    Yes, each department may still purchase service vehicle parking permits, which can be used to park in ‘A,’ ‘C,’ residential, pay-by-space, and ‘SV/Service Vehicle’ spaces on the main campus and at the Stanford Redwood City campus.

    We also plan to offer a service vehicle permit that will be valid at SRWC only. Departments will continue to have the option to purchase service vehicle permits for the main campus at the campus permit rate. The main campus SV permit will be valid at both campuses.

17. Since I work remotely two days a week, can I purchase a reduced-rate parking permit?
    If you park more than six times per month, it is more economical to purchase a monthly 'C-SRWC' permit. Please use our Personal Permit Picker to see how discounts are built into the monthly permit rate compared to daily permits.
18. I plan to use Caltrain to get to SRWC, but daily Caltrain parking is expensive. Is there a monthly Caltrain parking pass I can purchase at a subsidized rate?

    Eligible employees have the option to enroll in pre-tax payroll deduction program to purchase monthly Caltrain parking. This program allows employees to save up to 40% on expenses for their sustainable commute.

    In addition to parking fees, you may also want to factor in the cost of gas, bridge tolls if applicable, vehicle maintenance, and insurance rates for a more complete cost comparison between Caltrain and driving alone. To help commuters make the comparison, Stanford Transportation has a handy Commute Cost & Carbon Emissions Calculator on our site.

19. Can I park on nearby streets as an alternative to parking at SRWC?

    It's important for Stanford to be a good neighbor to surrounding communities. Because of this, the University does not support or condone parking off-campus in nearby neighborhoods, as it negatively impacts these communities.

    Please also note that the City of Redwood City has approved a residential parking permit program for neighborhoods adjacent to SRWC to discourage long-term parking by people who do not live in the residential neighborhood. This program will prohibit vehicles without a valid permit from parking for longer than two hours on weekdays from 7 a.m. to 6 p.m.

20. How is parking enforced?

    Stanford Transportation implemented a virtual parking permit system at the main campus. Parking at Stanford Redwood City operates in the same way. You can purchase your parking permit online and your vehicle license plate acts as your virtual permit.

    At Stanford Redwood City, vehicles parked without a valid Stanford permit or those parked in visitor spaces who have not paid during enforcement hours (6 a.m. to 4 p.m. for commuter spaces and 8 a.m to 4 p.m. for visitor spaces) will be subject to citation and/or towing. There will be gated badge-access after hours. Vehicles parked overnight without a valid Stanford permit will be subject to towing. Learn more about the virtual parking permit system on the Stanford Transportation website.

21. Will there be visitor parking on the SRWC campus?

    Yes, there is designated visitor parking at Stanford Redwood City. Daily or hourly visitor parking may be purchased using the ParkMobile app. There are three ParkMobile zone numbers, but please note that the Bay Lot and Barron Garage are temporarily unavailable to visitors. Visitors can park in the Broadway Lot. Visit our Parking at SRWC map for more information. To learn more, visit What to Know About Visitor Parking at SRWC.

22. Do electric vehicles (EVs) have to pay for a parking permit and will there be charging stations?

    Yes, similar to other commuters, EVs must still pay for a parking permit to park at the Barron Garage and surface lots. EVs will have access to charging stations, which do not require a permit but are intended to be used for short-term parking while vehicles are plugged in and charging. These EV charging spaces are available to all EV commuters and visitors and must be plugged in and paying for charging to avoid citation. Please note, however, that visitors currently do not have access to the Barron Garage (Stanford ID required) or Bay Lot (temporarily unavailable) for EV charging.

    Electric vehicle charging stations are available through a third party called ChargePoint. Users will be required to sign-up to use the chargers and pay ChargePoint for charging sessions. Electric vehicle charging stations will be located in the parking garage, and rates will be comparable to the main campus. The EV parking spots are for short-term parking.

23. Is there parking for carpools and vanpools?

    Yes, those who have Stanford vanpool permits issued by Stanford Transportation are able to access free, preferred parking spaces at Stanford Redwood City. Learn more about Stanford’s ridesharing programs.

24. Is there disabled-access parking?

    Yes, disabled-access parking is available for commuter, visitor, and electric-vehicle charging spaces.

25. Can departments purchase parking permits to use on the main campus or SRWC?

    Yes, to support business-required trips between campuses, departments can to purchase parking permits, including service vehicle or short-term or long-term business permits, or reimburse employees for visitor parking. However, Stanford's policies prohibit departments from purchasing commuter parking permits for employees.

    Stanford's goal is to limit the number of single occupancy trips between campuses. Therefore, the University is asking departments to ensure that their employees minimize or avoid vehicle trips to campus whenever possible. Expanded audiovisual (AV) and telecommunications technology should enable employees to conduct business more efficiently, saving time and resources.

26. Is there parking without permits for child-care drop off?

    Yes, there are spaces in front of the Pine Cone child-care center that do not require a permit to drop off children. These spots have a time limit of 20 minutes.

27. Is there parking service for events?

    Departments hosting an event with more than 10 attendees must reserve parking spaces for their event attendees through Stanford Transportation. If you have any questions, please contact eventparking@stanford.edu or at 650.723.9362.

28. How many access points are there in the Barron Garage?

    The Barron Garage, which is the parking garage for Stanford Redwood City, has two entrance and exit points, but only one is open at this time. The first is off of Bay Road, which is currently closed, and the other is on Barron Avenue.

    Garage safety tips:

    • Safety first! Drive slowly and attentively. Anticipate the presence of other motorists, pedestrians, and cyclists.
    • Remain on the right side as you drive around the garage.
29. Who has access to park at Stanford Redwood City?

    Stanford University employees who work at SRWC with a valid permit, their guests who have paid to park (via ParkMobile), Stanford service vehicles, and authorized Zipcars are be allowed to park at SRWC. Stanford Hospital Clinic staff are not allowed to park at SRWC. They have parking available at their own worksite. Stanford Medicine Outpatient Center (SMOC) parking is for patients or Stanford Health Care employees only. SRWC employees may park at SMOC only if they are a patient at the clinic.

30. What factors were considered when designing the SRWC parking and transportation program?

    Several factors were considered when designing the parking and transportation program for SRWC, including these:

    • Providing an equitable experience with employees at the main campus who purchase parking permits.

    • Offering fiscally responsible solutions while meeting the university’s commitment to sustainability.

    • Incentivizing alternative commutes.

    • Leveraging the opportunities of being located so close to Caltrain, which is free to eligible employees with the Stanford-funded Go Pass.

    • Meeting local regulatory standards and minimizing our impact on the neighborhoods surrounding our new campus.